HYC from Manchester 01618505451 / +441618505451
Caller Name: HYC more...
Ratings: 90 (deleted: 4)
Assessment: untrustworthy, annoying call, pay attention to the comments
Sloth wrote: Pressured me into making a ppi claim telling me it was legal for me a former bankrupt person to clai... all ratings
Details about this number
City: Manchester - United KingdomTelephone number: 0161-8505451
International:
Further Information: Find out
tellows score for +441618505451
Distribution of call types and caller names in reviews
Types of call:
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Harassment calls 19 reports |
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Unknown 10 reports |
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Trustworthy number 8 reports |
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Telemarketer 6 reports |
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Cost trap 5 reports |
Caller Name:
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unknown 23 reports |
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HYC 9 reports |
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Hyc 4 reports |
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Help your claim 3 reports |
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hyc 3 reports |
Approximate caller location
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Who calls with 01618505451?
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jay reported number 01618505451 as unknown
They have got me approximately 1700 but want 600 so I'm just gonna knock them. Stuff it why should they get all that money fair enough they helped but I'm gonna see how far it goes
Gilbert replied 12/3/14, 11:06 AMAnd how has it gone with you ignoring their claims for money from your settlement, I am doing exactly the samesugar replied 5/26/15, 11:14 AMdon't pay a penny!!! say you sent them notification that you did not want them to proceed with your claim (within the cancellation period). my other half got around £7,000 and didn't pay a penny. just kept returning their letters asking more questions and asking for all sorts of proof!!!!
The Hoff replied 3/3/17, 2:48 PMHow did this go mate, did it work ignoring their calls? or did you have to pay in the end -
Investigator Recent Former Employee reported number +441618505451 as HYC
I have recently stopped working for "Help your Claim". I was there 4months and I decided not to go back via a disagreement with my manager clearly on the fact, he rang me on my booked day off to come in work. Of course I said I cant due to being on the other side of the country which he knew. But just to cut a long story short I had my manager and 2 other "floor managers" (which are unnecessary) messaging via whats app, text, facebook and even ringing me. I must of recieved atleast 30 calls that day. It was a complete joke and they also left my voicemail after voicemail threatening and swearing being abusive. They owed me 2 weeks wages plus commission and bonus which was meant to be paid on 07/11/2016, didnt recieve any payment. Rang my old manager, he was dismissing me saying you have been paid. So I finally got in conctact with "the accountant" (which is basically a guy named Tom) I rang him 3 times no answer, text him no message back, emailed him no email. Finally I recieved a message off him saying that he will look into it. Also tried saying I was only there a month so there taking £350 out my wage I was there 4months, but still no payment recieved.
In regards to working for the company, it is full of 16 year old kids that have straight out of school. Which isnt the issue but the type of people they employ are complete YOBS. Managers are just team leaders, half of time there never around to busy talking to people about what they did over the weekend. Then if the team hasn't hit target, you get abuse the team gets abuse. The way your spoken to is horrendous. They have music on all day extremely loud which is usually a genre of house music or r n b, its that loud your shouting at customers and customers are saying they cant hear anything we say. If the customer complains about the music we have to say theres a charity event on. As you can imagine customers that have been rang a couple of times know were lying. I've witnessed drugs being sold on the premises on daily basis. The way they force you to talk to customer is rude and pushy.
In the 4 weeks of training which is 3 weeks of playing games and a week of training is about "neg heads". So basically anyone caught being negative in anyway shape or form no matter whats going on, you will be shouted at in front of nearly a hundred people in one room. I know a few people that have been sacked because they've had some stuff going on at home (Death in the family, Family in hospital etc)
Meetings - In a morning and after every break the "floor managers" get everyone on the sales floor in a big meeting, basically they pick people out and embarrass them, forcing them to sing, eat chilli's and eat cat food if they haven't met there targets. They call them forfits, the meetings drag out from anything from 15mins - 30mins if not more.
In conclusion I would NEVER recommend anyone to work there, I would never go back. The only other thing to compare HELP YOUR CLAIM to is Scientology. Completely Unprofessional. Stay Clear!!!
Jordan Dodd replied 12/8/16, 12:04 PMI still work for this company not because I want to because I need to the money is good and I'm a manger now on £13 a hour. I've got a baby n house to pay for so you can see why I'm here... but this company is dodgey as hell! Plus when the ppi Scandle is over there's gonna be around 300 people unemployed.Pj Vincent replied 12/8/16, 12:04 PMThey do brainwash you in the trainingShannon Boshell replied 12/8/16, 12:09 PMI hate the fact I have to work Saturdays unpaid, the targets of 70 packs out a week is easy. It's getting 35 back in so you can have Saturday off which is nearly impossible. Hyc doesn't care for its employees I'm there most days from 8.30 leaving at 7.45pm, the only reason i stay is for a job and friends. A number of managers have sexually assaulted me and tried to make advances but when I need to complain, who do I complain to!?Persona M replied 2/17/17, 8:32 AMJordan Dodd that's well bad your working for the company as a manager yet you can find time to go online and dog the company that's paying your wages and bills. I came here looking to transfer from the call centre I am at. -
Amanda reported Help your claim with the number +441618505451 as Trustworthy number
I wasn't very happy getting called by this number as I was at work but as the nice lady on the phone explained very clearly about miss-sold PPI I proceeded an they sent me 3 forms out 1 for each finance an they was all filled in which I found very help full an told me in 16 days if I had Payed the insurance an got me my refund back with in 13 weeks of £7,340 an also managed to get me money back off my mortgage I have been paying for 24 years! Yes the fee is high but definitely worth it! Brilliant!
Allison replied 11/16/16, 10:35 AMYou can do this online yourself for free, the redress would go entirely back to you. You would also have a higher success rate of getting your money back than if you went through these scum bags. -
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Mobile1 reported HYC with the number 01618505451 as Trustworthy number
They got me 1600 back that i didn't even know i was owed! Better than the banks who took it!
Stella replied 10/6/16, 4:40 PMI have been told i can get £1000 back but to do this they need my bank details, I am very wary about giving my details to anyone, has anyone else had to do this ?? Thanks -
Sloth reported HYC with the number +441618505451 as Harassment calls
Pressured me into making a ppi claim telling me it was legal for me a former bankrupt person to claim and keep the money 7 months later I get a cheque for 12 k that I'm going to hand over the official receiver. I'm going to report them to law as they lied to me and no way am I paying them.
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L1HWR reported HYC with the number 01618505451 as Harassment calls
Sick of these people ringing my phone do not know where they got their information from. Despite me blocking they come through on another line. Do not trust and when you tell them you don’t want to speak to them they get threatening.
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Investigator DAVID NEWSOME reported number +441618505451 as hyc
hi the new no for contact is 01618505431
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Imet reported Help your claim with the number 01618505451 as Harassment calls
Worked for this company 4 months and u can say it was the worst for months of my life you were made to work Saturdays and all so some dodgy things going on in back office and with taxes.. Also think a bit of a background check needs to be made a a few of their directors.
Former Emp;oyee replied 11/11/16, 12:10 AMI feel your pain pal -
Ally reported unknown with the number 01618505451 as Harassment calls
Harassing a vulnerable adult who has asked them on many occasions not to contact him any more. Also fraudulently quoting guaranteed amounts makes you seem so trustworthy! Well done HYC - you sound great!! Reported to the ICO and TPS.
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vicky reported unknown with the number 01618505451 as Cost trap
NYC rang me and told me my claim was successful and I was due a cheque for£2,345.16 when I received the cheque it was actually £1326.26 Barclay deduct a portion for fees for my loan &NYC are asking for £789.00 which will leave with £500 and something that can't be right.
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Ex-employee reported Hyc with the number 01618505451 as Trustworthy number
All you guys need to realise all this company is doing is trying to genuinely get you money back you could of payed! You also need to realise these people are payed to try and help you, I understand the Calls are annoying but imagine how annoying it is people giving you grief when all your trying to do is get them money back and hit your own target also! Also imagine how hard it is to try and get people interested to talk about PPI. Hyc is a great place too work and all you people that are complaining about it is very inconsiderate. Only reason I left is because I have moved to southport. I would go back in a heart beat!!!
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Hyc reported Help your claim with the number 01618505451 as Trustworthy number
I currently work for Hyc and we are 100% not a scam Hyc is the best place I have ever worked an yes they are big on "neg heads" but that is just because they want all employees too have a good mind set so they can be successful in work and hit target at the end of the day/week! They offer amazing incentives and bonus, as for the music yes it's loud and bouncy but they just like to have a good atmosphere in the office so no one is sat bored negged out! Would highly recommend looking into having PPI with help your claim
Guess who replied 11/11/16, 12:21 AMYou sound like a Manager *cough cough* Team Leader lol. Come on mate, just shows how much they get in your head for you "Managers" to put stuff like this... I wouldnt mind your there 9am if not earlier til gone 7pm if not later. Get a life -
woody reported unknown with the number 01618505451 as Harassment calls
ppi call ..... i did it myself but they insist i would have been underpaid.... sent out a agreement to sign and they filled it in themselves making up stuff and i refused to sign.... dodgy dodgy dodgy.... I will chase up my bank myself instead and save 36% fees.they constantly ring my phone and its total pressure tactics..... but unfortunately for them i don't crumble to that. There are much cheaper ppi companies wanting 12.5 percent with vat is 15% so shop around and avoid these like the plague.... or do it yourself ... its easy. go on moneysavingexpert.com and it shows you how.
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Investigator alxnder reported number 01618505451 as unknown
So I got a call from this number and after I've answered no to every question about loans and such, THEN, a massive crowd clap happens! should I be worried about this bizarre event?
Hyc replied 1/24/16, 10:37 PMDo not be worried about this! All there doing is cheering on somebody that has just potentially got someone money back! All about mind set & positive energy at HYC xGuess who replied 11/11/16, 12:26 AMThe person who left the comment calling them HYC, im a former employee and I tell you what they clap everytime they get a sale. So in other words evertime someone has done a cold call and got that customer to sign up basically. The more finances that customer has had the bigger the clap.Thing is though, theres other people on the phone n there clapping dead loud. Unprofessional if you ask me... The only thing positive is the bank balance of the unofficial Owner -
Bertie reported number +441618505451 as unknown
Had a cold call from HYC trying to lure me into the PPI reclaim rubbish. I've never had any PPI, but to shut them up I said I'd reclaimed milions, they cut me off dead.
Been complaining via email 7 times and they wont tell me how they got my number, they say they "acquired" a database but wont say where from. Reoprting to Legal Ombudsman.
This type of PPI reclaim cold calling and ambulance chasers after accident compensation should be illeagal. -
Manager 1 reported 01618500044 with the number +441618505451 as Harassment calls
Very rude - sounded like the consultant was at a rave trying to get my business - well that certainly is not happening - I don't trust this scam - reported them to the police as the person who I was speaking to told me that she gets paid cash in hand.
EX employee replied 6/18/15, 8:35 AMThey don't get paid cash in hand. -
Investigator wally60 reported Lee / Sean, HYC with the number 01618505451 as Harassment calls
These people have hounded me since November last year & I don't know how they got my details. They said I was on their database?? I said I was doing it myself but they will not take no for an answer! When they finally called me on Sunday lunchtime at 12.30pm during Xmas week while blocking their number, I went completely ballistic with them, because they were interrupting a family meal!!They flogged me some lame story about filling in forms for them (??) and that was the last straw! I bellowed down the phone at them at the top of my voice and then hung up - by this time I was boiling! Back in November they ordered me to drop everything and return home to dig out my bank details, which I refused after being on the phone for over 55 minutes. Since Xmas it has gone quiet again - probably won't hear a peep from them until November 2015,when the race for the Xmas bonus starts up again.
Josh Boswell replied 4/22/15, 11:27 AMHi I'm a reporter from the Sunday Times, I'm doing a story on cold calling, would like to speak to you. Can you give me a ring/email? 0207 782 1384. Email: josh DOT boswell AT sunday-times.co.uk. Thanks! -
Investigator Callum reported Hyc with the number +441618505451 as Trustworthy number
If you would like to form your own opinion I would be happy to explain how we work if you call us back on the number we called you on
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Ryan reported number 01618505451 as unknown
I work at hyc at the moment and I have to say reading these comments some of you guys are saying is very disappointing there is no scam here at HYC everything is done correctly and lawfully. Day in and day out we claim a hell of a lot of money back for customers like a few of you that have commented here. This is sometimes life changing amounts if money . We are not one of those company's that send useless packs out to everyone were in contact with get you to fill it all in and then find out there is no ppi? We don't want to waste your time or our time! We confirm the ppi policy numbers over the phone fill in all the paperwork for yourselves post it out then all you need to do is sign date and return and then we will do the rest for you. We do not take any upfront costs the ppi search is free and only on a successful claim we take 36 p in every pound that's including vat of any successful claim. But we also claim back 8% interest for every year you have had that finance up until the day you claim. The money is out into your accounts before we take our fee so you see the total amount? So from reading that how are we a scam to be honest we're one of the best claims management company's out there were paid well were trained well and some of the best people iv ever met work there. Yes you may hear loud music and cheering and that's because every time we receive a payout for customers and we call and tell you guys we celebrate the weeks of hard work to and from with the banks to get you guys a lot of money back !! Wish you the best of look with your future claims! Ryan
christine replied 12/18/14, 3:52 PMreceived a letter on 12th dec from bank saying that my ppi was successful
and that the bank would issue a cheque in the next 28days to us,
since then had 3 calls form hyc saying my fees were overdue and they want their money, so until I receive cheque and get it cleared through my accounts I can expect how many more calls from them,being bullied and harassed by this company and someone needs to stop the threats that I signed a legal contract,read it yourself and it states that when I get the ppi claim I must then pay you,i havenot been payed by the bank yet-go away until you prove otherwise you have no legal claim on this yet it is in your own contract to state otherwise is in breach of contract, stick this in your hat,UBON replied 11/11/16, 12:09 AMRyan, Bro! Theres more to life than PPI and HYC. Dude get a grip -
I got £13k reported number 01618505451 as unknown
I only started reading these comments after I had agreed to use HYC, I started to panic after the comments being left, But it was to late I had signed there contract and had an acknoladge letter from them regarding my Lloyds Loans.
I was first contacted by a ladey called Yasmin, I must admit it was very load call centre but Yasmin was very friendly at no point was I asked for bank details she just wanted to know if I was miss sold the PPI. When I took the loans out the bank did say I had to take the PPI out or I would not be able to have the loan each time I topped my loan up. Yasmin explained that this was not the case and in fact I would be eligible to claim the PPI back.
I have now received my refund its just over £13,000 I also received the letters explaining the calculations I was refunded every penny I paid o the PPI plus I got the intrest back which the banks earned on my money.
I received a call from a gentelman called Jack who went over how much I got back over the phone at this point I had not received a letter with this in writing.
As you can imagin I did not believe him. I said I was to busy to talk and would call him back, I logged on my online banking and nearly fell of my chair when I seen my new balance I must admit i felt teary and couldn't be leave that this was happing to me i never thought I would receive so much or anything for that matter.
I would never of thought I would be able to get this money back if it was not for Yasmin or HYC.
even after there fee I still have more money then I ever paid towards the PPI.
I am now able to buy my children the presents they want for Christmas and knowing that means everything to me. Im more then greatful
Yay! replied 2/24/15, 1:38 PMthats how I look at it. I claimed and MBNA wouldn't pay. Got a call from HYC. Avoided them for a while and decided "might as well" - Getting £1735 and they'll probably take a chunk, but I'm at least £1k richer! Yay! -
Investigator Nicola Brown reported unknown with the number +441618505451 as Cost trap
I got a girl call me and she seemed nice and genuine, then everything seemed too good to be true and if i won, a fee is due...I then questioned it and said i'll call back once I discuss with my parents to learn more about it, she didnt like this and got shifty and said she would call me back, rather than me call at my leisure...I will ignore from now on. I didn't give her any personal details she could access so that's good.
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Furious reported HYC with the number 01618505451 as Harassment calls
I received a call asking for my husband I said it was his wife could i help as they called my mobile not husbands, the caller was rude and abusive he told me to shut my mouth and get my husband and telling him to do one i hung up and he called me 45 times every min that night. When my husband had a word when he arrived home to take a call he continued to antagonise my husband and wind him up from the safety of a witheld number and anoymous identity. He still continued to call until i blocked the calls. A colleague rang again the week later and i was able to identify the company and call them to make them aware of the previous harrasment calls although reading this i wont hold my breathe for any customer service.
Elaine replied 12/10/14, 2:47 PMhttps://www.gov.uk/complain-about-claims-company Report, report, report!!! If they talk toyoulike that, its harrassment and illegal! -
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Frank reported number +441618505451 as unknown
I recieved a call from them in the middle of the day, They started by saying I was owed thousands in compensation. When I asked who the were they replied "HYC Insurance" when I asked how the got my number they refused to tell me, I then just ended the call.
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anna reported number 01618505451 as unknown
lots of telephone calls , have not received any money yet which the company said will be sending no luck but have received letter from HYC demanding 30% + Vat, their demand is more then 30% + vat,
Why should i pay them all that money
when not received any yet
and why should I pay them any way
I did apply myself and was told by the MBNA that I did not have any
HYC has told me the money is on its way but where is it
not paying until I have the money and not pay them half of the refund
wish I had ready the HYC information -
Ex employee there reported Hyc Help Your Claim with the number +441618505451 as Harassment calls
I used to work for this firm embarassed to do such a thing... They set your mind to constantly being positive and think of bonus for each sale you get when it gets taken off you for the littlest of things. Absoloutley disgraceful place they call you and push you trying to get them to claim your money back with them when you can do it for free with the banks... they charge 36% and also you get charged for the telephone calls so as soon as they ring you you could get charged for that.. dont fall into this trap they are just young knob heads who work there & have no idea what there doing. if u hang up on them they will keep your number and harras u so just report them so this company eventually will close down!!..
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Jude reported HYC with the number 01618505451 as Telemarketer
having checked this company out on Google, I have seen other comments saying they are doggy, some woman called Emma assured me, regarding a loan I had taken out with a bank on her list, that I was owed a refund, for PPI. I had to cut the phone call short due to a emergency but she wanted me to spare 2 mins to call a number back which was supposedly my ban for a policy number they were to give me. I thought before I do anything else Ill check it out, I'll take this info to my bank and report HYC to them Today. Not to be trusted
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Roo reported unknown with the number 01618505451 as Telemarketer
Just had a call from this number. Put phone down on desk, clicked answerphone to record and walked away. I have a lovely recording of the woman saying "B$*@h , I will kill you"
That will be winging its way to the ico and the police then. -
Investigator Allison reported unknown with the number +441618505451 as Harassment calls
They called me 3times in one day before I found out how to block them on my mobile
New rating to 01618505451
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Ex-employee reported 01618505451 with the number 01618505451 as Harassment calls
I worked for this company for 3 weeks. The place is crawling with scummy salestwats who encourage you to harass people, especially if you have reason to believe they have taken PPI. Don't acknowledge them, if they call, hang up immediately.
From my 3 weeks there I have so many stories about how they treat their staff and how the company works. It's not like BBC's "the call centre", it is much, much worse. Think North Korea.
We were told to tell you, the public, that we have a 98% success rate when dealing with a claim. Not true. The website says we have a 90% success rate but I expect the real figure is different.
In training we were told that "negheads" were the enemy - that is, negative people. Those who complain a lot. Basically it's a way of keeping the turnover high because it is so easy to sack people and if you leave under any circumstance within 3 months, they subtract £350 from your pay for training costs. I had a friend with a heart condition. When he had to go to hospital he was told to get back to work, "you're here to make sales".
Group of arrogant, rude and sociopathic sharks and I wouldn't go back there if I was paid double.